Privacy Policy

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Last updated: 12/03/2025

Johnny’s Generator Maintenance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website johnnygenerator.com or contact us for generator maintenance services.

We may collect the following information when you use our website or schedule service:

• Name
   
• Phone number
   
• Email address
   
• Home address (used only for scheduling service)
   

• Model and serial number
   
• Photos you upload of your generator, data plate, transfer switch, or installation
   

• Preferred appointment times
   
• Notes about your generator’s condition or issues you describe
   

This may include:

• IP address
   
• Browser type
   
• Basic traffic data
  (Automatically collected by most websites for security and performance.)
   

We only use your information for legitimate business purposes, including:

• Scheduling and performing generator maintenance
   
• Contacting you about appointments, updates, or service reminders
   
• Providing estimates and service recommendations
   
• Keeping internal service records
   
• Improving our website and customer experience
   

We do NOT sell, share, or trade your information with anyone outside our company.

We use reasonable physical, administrative, and technical safeguards to protect your information, including:

• Secure website connection (HTTPS)
   
• Restricted access to customer data
   
• Password-protected devices and accounts
   
• Data stored only for operational purposes
   

While no system is 100% secure, we take privacy seriously and follow industry-standard practices.

We only share your information in the following situations:

• With third-party service tools we use (e.g., website hosting, email provider)
   
• When required by law (e.g., lawful request by police or court)
   

We never sell customer information to marketing companies or outside businesses.

We keep basic service records as long as needed to:

• Maintain your generator service history
   
• Provide future maintenance
   
• Comply with legal or tax requirements
   

You may request deletion of your personal information at any time (see Section 8).

Our website may use basic cookies for:

• Website functionality
   
• Traffic statistics
   
• Spam protection
   

We do not use cookies for advertising or tracking across other websites.

Our website and services are not intended for children under 13. We do not knowingly collect information from anyone under 13.

You may request to:

• View the information we have on file
   
• Correct inaccurate information
   
• Ask us to delete your information
   
• Opt out of future communications
   

To make a request, contact us at:

Johnny’s Generator Maintenance
Email: service@johnnygenerator.com
Phone: 716-288-5512

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

If you have any questions about this Privacy Policy, contact:

Johnny’s Generator Maintenance
Email: service@johnnygenerator.com
Phone: 716-288-5512
Website: johnnygenerator.com